Contact

Support that starts with the contract details.

If you are contacting DepositLock about a live escrow, send the network and contract address first. That gives the team enough context to triage the issue quickly.

Please provide the following information:

Contract address

Selected network

Transaction hash if a transaction failed

Short description of what you expected to happen

General support

[email protected]

Typical response time is within one business day.

Contract troubleshooting

Include the contract address, network, and transaction hash.

This shortens the time needed to understand whether the issue is wallet, network, or contract related.

Product and business questions

Tell us what rental flow you want to support.

Bike hire, flats, camera gear, transport, and similar use cases all benefit from different setup guidance.

Start with the FAQ if you need workflow guidance.

The FAQ covers supported networks, stablecoin support, creator and depositor flows, and how disputes or releases work in the current application.

Open the FAQ